Tag Archives: Videotelephony

4G

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I’ve caught myself in one of my first fuddy-duddy moments. It has to do with 4G. Mobile phones have taken on this moniker to help people understand that lower values of G are slower than higher ones. So far 3G is pretty snappy, and 4G is on the horizon.

This has me wondering what exactly would one use 4G speeds for. I start to think about the nature of the devices, what people are likely to do with them. I would say that for most people, voice still dominates the use of these devices but data use is nipping at voice’s heels. People are starting to request more data through their mobile devices and I think that the majority of the data is internet services followed up by the packetized SMS data traffic on the back-end. People are getting their emails, sending and receiving pictures as well as video over these data links and this use will only grow. I can see 3G filling the need for these services quite well, but I start to wonder about 4G, and what it could be useful for. Certainly 4G is overkill for most data traffic, as most of it is designed to flow neatly over current 3G signals. While shopping for new phones at our local Verizon store they started to push 4G on one of my friends. First of all, 4G isn’t in our market yet and I dare say it won’t be for two or three more years. Even if you did have 4G, what would you do with it?

The only applications I can think of are data tethering other devices or a group of devices to that signal, but that would only work well if the data was unlimited. As it is, I seriously doubt any provider will ever offer such service where the data cap isn’t 2 to 5 gigabytes per month, with more money due after you blow by that limit. So, what is the use of 4G? If I was using it, I’d say video calling would probably be the first use, but with a 2-5 GB cap, how many of these calls could you make before you started digging into your limit? If you artificially put a limit on a thing, people are going to use it and fill up their lives with that thing until they hit that limit. Much like how a goldfish will grow to fit the tank it lives in, if it’s a small tank, it’s a small goldfish, if it’s a giant tank, it turns into a carp. With the speed that 4G is pushing, the only other use that springs to mind immediately is BitTorrent. Now what would you be BitTorrent’ing over your mobile phone? Chances are pretty good that it isn’t a legal use of that protocol, chances are it’ll be porn or some pirated data.

I think what I’m getting at is, the nature of these devices may have all the speed they need to do what they do. That any more speed is a solution in search of a problem, and that almost never works well in the end. Is it speed people should be clamoring for or is it network coverage they should be clamoring for? I think that I’d be hotter for a well-fleshed out network than a network that is super speedy. It comes down to the question, what could I do with that speed, and when I hit my data cap, what then? What good is 4G speeds when you’ve burnt through your 2GB cap? In order to not accrue more charges you’d turn off 4G and float around with 3G or 2G. What use is that? And if there weren’t caps, what legal uses of 4G traffic are left? Video calling, yes, but beyond that? I’m not so sure.

A good portion of this argument comes to mind when I see TV spots for AT&T pushing their network speed over their shitty network coverage. Verizon makes the opposite argument, that network coverage is more important than speed. I personally agree with Verizon and am critical of AT&T. Yes your network may be very fast, maybe even 4G fast, but unless you live in a megalopolis and happen to catch the network when a minimum of people are using it all at the same time, then yes, I can see the benefit. But how many of us live in a megalopolis *and* can count on nobody in said Burg from trying to hit the network all at the same time? I call bullshit on 4G data currently. Those companies pushing 4G have an intended-use mismatch and they should probably get in touch with their legal and compliance teams to see if their customers will use 4G traffic for purely innocent and legal means. I am full of doubt.

So, why not just embrace 3G, call it a wash and concentrate on expanding network coverage? That’s an idea worth pursuing.

One thing did strike me at the end, if the really compelling use of 4G is video calling, who wants that? Do you really want to have to shave and look presentable, wearing the right (if any) clothing to make a call? It seems neat and does have some very limited use, but after all, who really needs it? Oh that’s right… Pornographers do. And that’s what will sell 4G. Mark my words. 4G will be powered by pornography, and you know deep in your heart that men will order up 4G porn while back-benching it at church on Sunday with their naive wifeypoo and accidental children. Mark my words.

Kicking The Can

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Sprint is utterly adorable. So far there have been two notable problems we’ve had, the first was trying to get a new line established for a new staff member in the office. They gave us a number with the exchange 363, which fails local dialing because the other POTS companies don’t understand that 363 is in the 269 area code. Sprint’s solution wasn’t “We’ll fix it” but “You should call the other POTS companies and request it be fixed.” Oh, really now? The second problem we had been crappy service in Kalamazoo Township. Instead of owning the problem, they simply just gave me the 1-800 number to essentially DIY. If I had 3 lines and ran a dumpy mom-n-pop shop out of Climax Michigan I’d be fine with it, but I’ve got damn near 25 lines and I spend two grand a month – I would appreciate some TLC god damn it. So here is an email I wrote to Sprint…

Thanks for the information.

This is the second time that Sprint has kicked the can as it were, the first time was Sprint’s determination that their customers were the proper party to resolve local carrier exchange switching errors and now with poor signal quality, as well. On some level I could be upset that Sprint has refused to take ownership of problems related to their network and problems brought to them by their customers but I am really not that invested in haranguing either of you about this. The first time is a mistake, the second time is by design. I have made a personal resolution to reduce the amount of stress and trim my rage for my own personal health and wellbeing. We are learning quickly that Sprint isn’t really invested in the whole ‘taking ownership of problems’ practice and because of these failures we are awaiting the announcement of an Apple iPhone 4-CDMA class device to be brought to Verizon and when that device is announced and manufactured I am going to recommend that we take our business to Verizon.  I don’t expect any better customer support from Verizon, but at least I won’t be filled with fantasies of skeet-shooting my mobile device any longer and feeling little blossoms of cluster headaches whenever I reset my device and get mocked by “SprintSpeed”.

As for the twin problems, the first one being the 363 local exchange switching error, we’ve avoided that by swapping numbers with a line number we already had possession of in the 599 exchange, solving that problem by sheer abandonment. As for the second problem, conditions may have improved for my user who was having problems, and if they come up again I will not bother either of you but take the issue to BWTS directly.

Thanks

So all we have to do now is wait. Wait for Verizon and Apple to ink those contracts, make sure Qualcomm has enough Viagra to go the distance, and hope that Foxconn doesn’t endure anymore “It’s Raining Men (and Women)” 🙂

The Devil, you know.

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I regularly receive questions regarding cellular providers and end up recommending the same things, that when you get right down to it, it doesn’t matter which carrier you select, they are all equally awful, in my experience. The big three in our area at least are AT&T, Sprint, and Verizon. What I do let people in on is what practical measures each carrier does differ on and which one you should take advantage of.

Verizon is the choice for you if you like to roam really off the beaten path. The network is very big, alas, the tradeoff is that it’s slower than many of the others. It’s really useful if you spend a lot of your time in your cabin deep in the woods, plotting the overthrow of the Government, for example.

Sprint is the choice for you if you only roam on the Eisenhower Interstate System in the United States. If you could plausibly walk to an I-## road, and that’s as far as you ever get, then Sprint has a network for you. If you end up in that cabin, you may be lucky, but chances are, you’ll be shit out of luck.

AT&T is the choice for all city mice. Big cities, don’t roam, don’t move. If you are like this, then AT&T is the best for you. They have a self-professed “Fastest 3G Experience”, but their coverage is horribly anemic.

Think of the carriers like a pyramid. The biggest is on the bottom, and the higher you go, the faster the service. That’s generally it.

One thing that is worth mentioning is AT&T recently purchased Centennial Wireless, there has been some chatter that AT&T will turn their 3G network loose on Centennial’s network, what this does to their anemic 3G coverage map has yet to be seen and the date is likewise a mystery – although conventional wisdom plunks it firmly sometime this year, although I would not be surprised if it slips as far as Q3 2011.