Yesterday I ran into a devil of a time with a HP Pavilion slimline workstation at work. This machine was beyond it’s warranty with HP, so no help from them. I had a machine that presented these symptoms:
- Computer powers up normally.
- All BIOS-level diagnostics pass.
- No error codes or beep codes whatsoever.
- Once the HP BIOS Splash screen fades, the computer should boot into Windows. In this case, Windows 7. It does not. The computer reboots into the HP BIOS Splash screen. Ad infinitum.
- You can enter BIOS Setup, you can also access the Boot Menu to select other boot sources, however the F11 key to start System Restore is unresponsive.
- All first-tier efforts to clear the error were taken. BIOS reset to factory conditions, as well as holding down the power button to clear the power supply controller. None of these resolved the issue.
I then plugged in a copy of Knoppix that I downloaded and installed on a USB memory stick. I could have also burned the ISO file to a DVD and used that as well, but the USB was handy. When I use Knoppix this way, I like to enter this “Knoppix Startup Cheatcode” into the prompt right after it boots: “knoppix 2” (without quotes, of course) and this starts the Knoppix system in the INIT 2 run level, which is single-mode text only interface. I don’t need X-Windows, and in this case, that just gets in the way.
Once at the CLI for Knoppix, I figured the boot flag, the boot manager, or the MBR was shot for the primary partition on the hard drive in the machine. Diagnostics indicated that the primary hard drive was fine, so it wasn’t a physical failure in the HD. I knew that the first (and only) hard drive in systems like these were most likely /dev/sda, you could search the “dmesg” log if you have doubt on where in the /dev the primary hard drive is. Knoppix has the “fdisk” command, so that was my next stop. I knew that this particular HP machine had a Windows Recovery partition stuffed in it, so when I started “fdisk” I displayed the partition map and there were three partitions: /dev/sda1, /dev/sda2, and /dev/sda4. I looked at the sizes and figured that the biggest one was the damaged partition, the middle one was probably for swap or scratch or something, and the last one seemed sized properly for the recovery partition. Honestly it was a guess. I turned the bootable flag on for /dev/sda4 and then off for /dev/sda1, then wrote the partition map to disk and then issued the command “shutdown -r now” to reboot out of Knoppix. Technically you could have just unplugged the machine, but I’m a big fan of orderly shutdowns even when the consequences are irrelevant – it’s a good habit to have.
The machine booted to the HP BIOS Splash screen, and then Windows Recovery started. Once the recovery partition got going I noticed a cutesy HP menu appeared offering me a selection of options. I started out with the simplest option which was something like “Microsoft Windows Boot Recovery” and it ran for maybe a second and then offered to reboot. I went for the reboot and that fixed the issue. Windows started but instead of a regular startup it went to the recovery menu, which I found fine since that was where I was going to go anyways by pounding the F8 button like a madman. I selected “Safe Mode With Networking” and then plugged in my USB memory stick containing TRON and got TRON working on the system.
Once TRON was done, I rebooted and let chkdsk naturally freak out about the structure of the NTFS partition in /dev/sda1. Chkdsk did what it had to do, and the system booted normally. I then set it for redeployment.
I figure if anyone else has this issue, this blog post might be helpful. If it helped you out, and you’re willing, maybe dropping a wee tip in Bitcoin or Dogecoin would definitely be appreciated.
