With my iPad and my MacBook I have to say that the classical lines of distinction of “The Workday” have blurred completely away. I find myself doing my best work at 1:30am or 3:30am, or even when inspiration strikes. I think that’s one of the hallmarks of how technology is changing our lives for the better. I don’t have to write a flurry of ideas down to process at some later time when I can do them RIGHT NOW. Then again, my work style is built on speed. Think fast, act fast, do it right the first time.
Even when I’m sick and hacking up a lung, I can create new blogs and assemble rights for users, and thanks to Apple and all the infrastructure I’ve combined around my work life and my private life I can do all of this pretty much from anywhere, even while driving 70MPH (as a passenger, of course! SCANDAL! :))
I think it’s something that the classical structure of business life will eventually have to address. The idea that if you have a salaried employee who is as mobile as I am and as technologically connected as I am, that we can really do our jobs competently from a rest stop as much as we can do it at work desktop. To that end I have to admit that I encourage my coworkers to heed the wisdom of non-blocking/non-interrupt based communications. I no longer really use a telephone and I don’t really value face to face communications. I prefer my communications to be of the type of Email, SMS, or Instant Message. I think these forms of communication are far more respectful than the intrusive nature of blocking/interrupt based forms of communication. Writing me an email means your message was received and understood and will get the attention it deserves, the same with the other non-blocking/non-interrupt forms, such as SMS and IM’ing. If more people would adopt these forms I know I’d be a far happier person.
I think a good portion of why people elect to use the blocking/interrupt model is because they believe there is a value in the personal approach. They are afraid of the non-blocking/non-interrupt forms to lead to alienation and depersonalization. I get enough personal interaction in my life and the last thing I need is “expensive context switches” where my task flow is interrupted by someone calling me on the telephone or knocking on my door. I often wish I could tell these people that I understand their need for human contact, I don’t require it of them myself and would vastly prefer the non-blocking/non-interrupt based communications styles. The only time I want to see someone in the flesh is if something has become an emergency, then fine. But here again, I make an exception that must be tempered – not everything is an emergency. Even when “emergencies” come up seven out of ten times those emergencies aren’t, they’re just wearing the garb of an emergency to provide an excuse to block/interrupt.
I think eventually more professional people will see the wisdom of this and finally understand that in an average workday the time-wasting emergency-based “humanizing” approach is just wasting money and time. This approach is just as good for the sources of these blocking/interrupt based issues as they are for us victims of their blocking/interrupt driven behaviors. By not having to get up, not having to pick up the phone, you save yourself so much time, to say nothing about the clarity of what you want to convey. You just can’t beat the low signal to noise ratio of text over voice.