4G

I’ve caught myself in one of my first fuddy-duddy moments. It has to do with 4G. Mobile phones have taken on this moniker to help people understand that lower values of G are slower than higher ones. So far 3G is pretty snappy, and 4G is on the horizon.

This has me wondering what exactly would one use 4G speeds for. I start to think about the nature of the devices, what people are likely to do with them. I would say that for most people, voice still dominates the use of these devices but data use is nipping at voice’s heels. People are starting to request more data through their mobile devices and I think that the majority of the data is internet services followed up by the packetized SMS data traffic on the back-end. People are getting their emails, sending and receiving pictures as well as video over these data links and this use will only grow. I can see 3G filling the need for these services quite well, but I start to wonder about 4G, and what it could be useful for. Certainly 4G is overkill for most data traffic, as most of it is designed to flow neatly over current 3G signals. While shopping for new phones at our local Verizon store they started to push 4G on one of my friends. First of all, 4G isn’t in our market yet and I dare say it won’t be for two or three more years. Even if you did have 4G, what would you do with it?

The only applications I can think of are data tethering other devices or a group of devices to that signal, but that would only work well if the data was unlimited. As it is, I seriously doubt any provider will ever offer such service where the data cap isn’t 2 to 5 gigabytes per month, with more money due after you blow by that limit. So, what is the use of 4G? If I was using it, I’d say video calling would probably be the first use, but with a 2-5 GB cap, how many of these calls could you make before you started digging into your limit? If you artificially put a limit on a thing, people are going to use it and fill up their lives with that thing until they hit that limit. Much like how a goldfish will grow to fit the tank it lives in, if it’s a small tank, it’s a small goldfish, if it’s a giant tank, it turns into a carp. With the speed that 4G is pushing, the only other use that springs to mind immediately is BitTorrent. Now what would you be BitTorrent’ing over your mobile phone? Chances are pretty good that it isn’t a legal use of that protocol, chances are it’ll be porn or some pirated data.

I think what I’m getting at is, the nature of these devices may have all the speed they need to do what they do. That any more speed is a solution in search of a problem, and that almost never works well in the end. Is it speed people should be clamoring for or is it network coverage they should be clamoring for? I think that I’d be hotter for a well-fleshed out network than a network that is super speedy. It comes down to the question, what could I do with that speed, and when I hit my data cap, what then? What good is 4G speeds when you’ve burnt through your 2GB cap? In order to not accrue more charges you’d turn off 4G and float around with 3G or 2G. What use is that? And if there weren’t caps, what legal uses of 4G traffic are left? Video calling, yes, but beyond that? I’m not so sure.

A good portion of this argument comes to mind when I see TV spots for AT&T pushing their network speed over their shitty network coverage. Verizon makes the opposite argument, that network coverage is more important than speed. I personally agree with Verizon and am critical of AT&T. Yes your network may be very fast, maybe even 4G fast, but unless you live in a megalopolis and happen to catch the network when a minimum of people are using it all at the same time, then yes, I can see the benefit. But how many of us live in a megalopolis *and* can count on nobody in said Burg from trying to hit the network all at the same time? I call bullshit on 4G data currently. Those companies pushing 4G have an intended-use mismatch and they should probably get in touch with their legal and compliance teams to see if their customers will use 4G traffic for purely innocent and legal means. I am full of doubt.

So, why not just embrace 3G, call it a wash and concentrate on expanding network coverage? That’s an idea worth pursuing.

One thing did strike me at the end, if the really compelling use of 4G is video calling, who wants that? Do you really want to have to shave and look presentable, wearing the right (if any) clothing to make a call? It seems neat and does have some very limited use, but after all, who really needs it? Oh that’s right… Pornographers do. And that’s what will sell 4G. Mark my words. 4G will be powered by pornography, and you know deep in your heart that men will order up 4G porn while back-benching it at church on Sunday with their naive wifeypoo and accidental children. Mark my words.

Comics and The Bleeding Edge

After unboxing my Apple iPad and playing around with it pretty constantly I am reminded of an old argument I made a while back regarding the collision of technology and comic books. Specifically the two comic book companies (there are many more, but these two are the leaders) Marvel and DC are either totally asleep or schizophrenic when it comes to technology and “The Bleeding Edge”. It used to be in time long ago that content providers had a seamless lock on their entire business model, they hired creative staff, they created master-proofs, they printed them and distributed them to their customers. The delineation was delightfully cut and dried, producers would release on their schedule and consumers would loyally go and consume when the producer gave the wink and the nod. There was only one format, the locked-in format and there was no choice in the format. In comic books, everyone went to the comic book store, they had a pull list, they showed up loyally every wednesday and paid for their books and the world made sense.

Then technology came. Specifically in this case, the Apple iPad. This is the first device that has a display that is compatible with displaying comic-books (and manga for that matter) and is user-friendly enough and convenient enough for people to sit in their favorite chair or on their favorite couch and voraciously consume comic books. This new device enables the customer to see the content they want in the form they want it in. No more heavy longboxes, no more paper, no more dead-trees-and-ink. Now every comic book they own can either be in their device or on a USB Memory Stick dangling from their car keys. Whats more, it takes the printing and distribution middlemen out of the equation altogether, so now it’s just Comic Book Producer and Consumer, face to face.

Or at least that would be if people were concentrating on the bleeding edge, but they aren’t. DC has yet to even come up with an App, but Marvel has. This isn’t to crow at Marvel beating DC since Marvel is stuck in the corner being schizophrenic and quietly muttering to itself. “Do I print, I gotta print. I also gotta do flash, oh yes, the flash is pretty, but then the iPad, so nice…” and the customers are titillated but growing restive with the cliff-face of “Perfect… perfect… Uh, WTF?” The Marvel App is a glittering wonder, that leaves you like Wiley E. Coyote after he runs off the cliff, but before he notices the violation of the law of gravity.

The mantra for 21st Century business is “Adapt or Die” and in this sense, both Marvel and DC aren’t really showing signs that adaptation is foremost on their minds, from observable behavior. I’ve said this before and I will say it again, now that the customer is free *and* enabled with high technology they can and will actively compensate for the failures of their beloved comic book producers to provide a way for us to get what we want, when we want it. We don’t want it on paper, we want it in digital format. We want micropayments and we want subscriptions, and we want our comics pushed to us when they are published.

There are two worlds running concurrently:

In the first world you have everyone being upright and legal, this is a fantasyworld because so far the instrumentation doesn’t exist for us, the consumers to engage with this world yet. What do I imagine in this world? I see two apps on the Apple iPad. Marvel and DC. The trade images they put in their movies, it’s most recognizable. So lets tap once on the DC App (easier to imagine since it doesn’t exist yet). I see a system that closely resembles the Marvel storefront, a place to browse Comics, a Library of purchased content, and a Settings page. On the Settings Page is my preferred method of payment, my debit or credit card is on file, through the “Payment” button. Near that is “My Subscriptions” which is essentially my pull-list for DC. I want all GL, BG, WW, BM, and SM, also want Flash and I want to follow Brightest Day, for example. On Wednesday, around 2pm (throw a bone to the printed-comics people) I open the DC app and there is a list of all the issues on my pull list. I tap “Buy Issue” button and it downloads. I sync with my iTunes and it all gets backed up. DC could then turn around and sell me a backup application for $10 that allows me to back all my comics up on a storage medium of my choosing in some popular format, like PDF, CBR, or CBZ. Everyone is happy, I have my comics with me wherever I go, DC is happy because they are selling comics like hotcakes, it’s win-win all around.

In the second world, the world some of us inhabit, it’s a darker and less legal world. Our beloved companies have yet to publish any digital content in any reliable way and we’re patently impatient for progress so we strike out on our own to make things the way we want them. People go online and find, using BitTorrent each of their titles, scanned in beautiful color format, conveniently stored in CBR or CBZ files. People download this content without paying anyone anything, we click and drag these files to sync software and we place them on our devices. We get what we want, but it’s piracy, it’s unfair, and ultimately it’s harmful to the producers. On the other hand, even if it’s slightly annoying, the customers are happy. At least there is that.

What does it come down to? If you don’t make the effort to constantly expand and adapt your business model to suit technology your customers may innovate without you. The fact that we don’t have this kind of infrastructure in place yet is very stunning to me. For $1.99 an issue Marvel and DC would be able to skip PRINTING, be able to skip DISTRIBUTION, skip entire super-expensive channels altogether and engage in direct marketing with their consumers. No overhead means all that more profit to Marvel and DC. You would think that sheer greed would have driven both of these companies to have an Apple iPad app on the market the day the iPad was released. No. All we have is Marvel dipping their toes into the water, titillating us and leaving us stymied. DC isn’t even in sight, it’s mind-boggling.