Tag Archives: Apple iPhone 4 Smartphone

e-Cycle and Gas Station Sushi

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Used 1985 Cadillac EldoradoI sent three old iPhone 4’s to e-Cycle for recycling, they had a relatively good buy-back rate for the old devices. Of the three that I sent, only one was accepted. The other two were shredded and I got nothing for them, other than the vague satisfaction that the hazardous materials in them were recycled, probably.

I can’t really blame the company, it’s all there in black and white. Don’t send phones with active lines on them. Oops, that was my fault, but after hearing that they had this problem I thought I could just go into Verizon’s site and mark the lines as suspended. That didn’t do the trick. So the phones were summarily destroyed and recycled. I think that’s the part I don’t get, the rush to obliteration. Then again, I do get it, it’s a company trying to maximize all their angles and this is a rather convenient angle. It strikes me that they could have simply shipped the phones back to me or perhaps told me that my attempt at suspend didn’t work. Instead, they took the silent and cheap way out – shred the phones and mark the Unit Price as $0.00.

So, do I do business with e-Cycle in the future? I don’t know. I have learned my lesson at least, a phone you haven’t used in six months may still have a line on it. I don’t think I’ll be doing any further business with e-Cycle. It’s not because of anything overtly naughty, but just the sense that they didn’t care to even get back to me after I tried to disconnect the lines – that haste to simply shred and zero-balance fills me with doubt as to whether I got a fair shake on that deal, or not. I’m thinking not. While it wasn’t against any of the fine print, it did leave a rather bitter taste in my mouth, and I did learn a lot dealing with them, so perhaps in the end, it was good for everyone. I got a lesson, they lost a customer, and I’m wiser next time.

Now, to see if e-Cycle has any competitors.

UPDATE: They do have competitors, so at least there is a wide field available. Also turns out that the reports of the devices shredding were perhaps premature. They were found in a box, waiting for Verizon to disconnect them, since I sent that little nugget to Verizon today, it may take a bit for those devices to register as disconnected. I’ll update more as events unfold.

Verizon iPhone 4

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Everyone is weighing in on a device that hasn’t been released yet, and everyone already has formed opinions based on rumors and suppositions. Since this is the way it is going, I’ll just toss my unrequested three-cents in with the rest of the noise and babble.

Key Differences between AT&T and Verizon on the iPhone 4:

  1. No 4G Service – Who cares to have broadband speeds in your pocket? Eventually there is a good-enough-speed that people reach, with 3G and WiFi pretty much available everywhere this claim is only going to make the really geeky miffed. If you need such speeds in your pocket, what exactly are you doing IN YOUR POCKET? At some point extra speed only benefits BitTorrent users. The only exception to this is media streaming, but frankly my dear, if you are sitting back and enjoying a movie, chances are you are doing so in the comfort of some place that has WiFi. Just like FaceTime Chat…
  2. iPhone 4 Antennagate – CDMA doesn’t have the same antenna as a GSM phone has, so physical attenuation isn’t a problem. The Verizon phone won’t have the grip-of-death, while the AT&T phone will.
  3. CDMA-GSM Simultaneous Data and Voice – I have to admit to living without this as such a thing is by the design of CDMA very unlikely if not impossible to bring off. I’ve never needed both data and voice services at the same time. My logic is that people smush the phone against their face to talk, they aren’t going to smush-tap-tap-smush-tap. The fact that AT&T can do this is pretty much a cute empty little extra. People who have been using CDMA won’t notice at all.
  4. Network Size – AT&T has done NOTHING to address signal quality in key markets that I find important. Really it comes down to Kalamazoo. AT&T bought out Centennial, along with all their 3G towers in the area. The fact that AT&T hasn’t enabled those towers speaks volumes to me. They don’t care. They claim that their network reaches 97% of Americans, and it does, some are graced with 3G service like the people in Grand Rapids or Chicago, while the rest of us have to contend with their EDGE network. So, what about Verizon? They’ve got a giant network and they have 3G in Kalamazoo. I live in Kalamazoo, it is an important market. I would argue that Kalamazoo is more important than Grand Rapids. So, when it comes to 3G network traffic, who wins? Verizon.
  5. Finally, It’s AT&T PEOPLE! – AT&T, which lets face it is just a shelled out mask that Cingular wears to ritzy dinner parties (yes, it wears another’s tanned hide) is still CINGULAR. Just because it’s wearing AT&T’s dead face and animating it doesn’t mean that it’s somehow got a new soul. Both Cingular and AT&T were as I regard them, abhorrent companies. Cingular for their lameness before trapping and gutting AT&T, and AT&T for being inherently EVIL. Many people don’t recall, and it’s understandable, that AT&T used to be Ma Bell. The giant monster company that abused it’s customers, ran a monopoly, and retarded real technological innovation for decades! This is less of an argument based in reality as it is a name-game since Verizon also was a shard of Ma Bell’s evil empire. It’s not that somehow Verizon is good, of course they aren’t, they are just as evil as AT&T is, but AT&T is stupid and evil. Verizon is clever and evil. It’s a very fine difference.
  6. Waiting around for iPhone 5 – Great, so Verizon is going to get iPhone 4, but Consumer Reports goes on at length about how they are going to wait until iPhone 5 before they’ll look at it again. What exactly are people waiting for? Isn’t the iPhone 4 “Good Enough”? What can Apple do to make the iPhone 5 compelling enough for everyone to suddenly acquire buyers remorse regarding the iPhone 4? They could make the device thinner, perhaps make it transparent, change the shape perhaps but in every other instance the iPhone 4 can be field-upgraded to whatever iOS revision is coming down the pike unless Apple is serious about enabling things like BitTorrent on the iPhone. For this class of device, how much can change? Is it enough to continue to suffer with AT&T? In my case, is it enough to continue to suffer with Sprint? My answer is no. I don’t care what is or is not coming out in June or July. I’ve been waiting for the iPhone 4, without the grip-of-death, on a competent 3G network FOR A VERY LONG TIME. Who cares if you are locked into an iPhone4 for two years? It’s not like an immense base of other iPhone 4’s out there are suddenly going to just vanish. Just because there is something new doesn’t mean it’s needful. Sometimes what you need is right in your hand all along, or in this case, in the traveling roadshow that is Verizon.

For me, this entire release of a CDMA iPhone is mana from heaven. I’m willing to give up data+voice simultaneously for fewer dropped calls (in AT&T’s case) and way fewer impossible-to-make calls (in Sprint’s case). My professional recommendation is that the Verizon iPhone 4 is exactly what people need and they should pounce on it immediately. If you are beyond your ETF-barrier on your contract with AT&T or Sprint, you owe it to yourself to leave them behind and hop on. Even if a few months down the line iPhone 5 comes out, it’s not going to be revolutionary, it’ll be evolutionary. The same way the iPad 2 is not going to make me love my iPad 1 any less. A device is still a device and if it works well, isn’t that enough?

Kicking The Can

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Sprint is utterly adorable. So far there have been two notable problems we’ve had, the first was trying to get a new line established for a new staff member in the office. They gave us a number with the exchange 363, which fails local dialing because the other POTS companies don’t understand that 363 is in the 269 area code. Sprint’s solution wasn’t “We’ll fix it” but “You should call the other POTS companies and request it be fixed.” Oh, really now? The second problem we had been crappy service in Kalamazoo Township. Instead of owning the problem, they simply just gave me the 1-800 number to essentially DIY. If I had 3 lines and ran a dumpy mom-n-pop shop out of Climax Michigan I’d be fine with it, but I’ve got damn near 25 lines and I spend two grand a month – I would appreciate some TLC god damn it. So here is an email I wrote to Sprint…

Thanks for the information.

This is the second time that Sprint has kicked the can as it were, the first time was Sprint’s determination that their customers were the proper party to resolve local carrier exchange switching errors and now with poor signal quality, as well. On some level I could be upset that Sprint has refused to take ownership of problems related to their network and problems brought to them by their customers but I am really not that invested in haranguing either of you about this. The first time is a mistake, the second time is by design. I have made a personal resolution to reduce the amount of stress and trim my rage for my own personal health and wellbeing. We are learning quickly that Sprint isn’t really invested in the whole ‘taking ownership of problems’ practice and because of these failures we are awaiting the announcement of an Apple iPhone 4-CDMA class device to be brought to Verizon and when that device is announced and manufactured I am going to recommend that we take our business to Verizon.  I don’t expect any better customer support from Verizon, but at least I won’t be filled with fantasies of skeet-shooting my mobile device any longer and feeling little blossoms of cluster headaches whenever I reset my device and get mocked by “SprintSpeed”.

As for the twin problems, the first one being the 363 local exchange switching error, we’ve avoided that by swapping numbers with a line number we already had possession of in the 599 exchange, solving that problem by sheer abandonment. As for the second problem, conditions may have improved for my user who was having problems, and if they come up again I will not bother either of you but take the issue to BWTS directly.

Thanks

So all we have to do now is wait. Wait for Verizon and Apple to ink those contracts, make sure Qualcomm has enough Viagra to go the distance, and hope that Foxconn doesn’t endure anymore “It’s Raining Men (and Women)” 🙂