SmashBurger Kalamazoo – A Return

Last Friday my friends Justin and Jeramiah asked to try SmashBurger Kalamazoo. For them it was the first time, for Scott and I it was our return. I promised that I would give SmashBurger Kalamazoo another shot around September 11th, 2010. I was a little late in getting back to the restaurant to give it another try. This was tounge-in-cheek because a beloved family member of mine sent my blog entry to the restaurant management company and they responded quickly, urging us to return and give SmashBurger Kalamazoo another shot.

Upon our return we dwelled for a brief few moments in the foyer to the entrance while our friends regarded the menu items. After we all made up our minds, we walked into the restaurant. The order process was acceptable, the person behind the counter was stumbling and trying to cope with our order but got it in successfully. In comparison to our previous visit there were some notable changes:

  • Fountain Service was at 100%
  • Restaurant was not absolutely packed.
  • Manager was not bounding like a billiard ball.
  • Servers were not wandering aimlessly asking everyone what they ordered, the numbering system is working.
  • The hamburgers were rested properly and did not fragment or run with juice.

That being said, quite an improvement. However there were some lingering problems and one I did not detect until this last visit. We were dining with my dear friend Jeramiah, who I trust completely when it comes to food preparation. He detected it before I did, and that is that the French Fries had a different taste to them. They were fried, but they carried an odd flat/dull taste along with them. Jeramiah told us that what we tasted was what happens when you deep fat fry french fries in shortening instead of a true plant oil, like Peanut. It wasn’t unpleasant, just different.

In the end we couldn’t detect any failures in SmashBurger itself on our visit, our only point of surprise was the price, again. For Scott and myself it came to $18.57. For Jeramiah and Justin it came to $21.52. I polled the table and posed the same question to them that I did the last time: Comparing SmashBurger Kalamazoo to Culvers Kalamazoo, which one would you choose and why? The answer was unanimously for Culvers, and the reasons were “better food” and “cheaper prices”. The prices for what we got were really remarkably upsetting, still.

Of course, for due diligence I must also state that Jeramiah became extremely ill the next day and had to miss work because he was very ill. The illness was most likely foodborne as it affected his digestion. I can’t pin anything on SmashBurger as none of the other of us got sick, but my trust in a restaurant is savaged when I or someone I know gets sick from eating at a place. Once bitten, never again.

That being said, we are done with SmashBurger Kalamazoo. We will never return to this restaurant and we won’t include it when we are thinking about places to go when we are hungry. The food is not very compelling for the price and the prices themselves are too high.

Entertainingly, the people who own and run SmashBurger Kalamazoo also run at least two other “Food Traps”, FireBowl Cafe and Wine Loft. While I haven’t been to FireBowl Cafe and wouldn’t comment on the quality or price, I did attend Wine Loft’s inaugural opening and I have not been back since. The food quality follows the design that we see in SmashBurger Kalamazoo, meh food for unacceptably high prices. Seeing that two out of the three properties this holding firm own are off-limits, it makes it a handy guide to figure out whatever else they own and avoid that out-of-hand. We can simply assume it’s not very good for too much money, and instead patronize other establishments that are better and worthy.

Eggs

The recent news of the Salmonella-tainted Eggs is bouncing around the 24 hour news cycle. My mom told me about Davidson’s Pasteurized Eggs, they are still raw, but rendered completely safe to consume because they’ve been treated with heat, not enough to coagulate the yolks and set the whites but enough to kill any potential infections of Salmonella that might be lurking within the egg. I am of course wanting to explore the MAFC, and a good portion of that is mastering the Sauces section, for which under-temperature eggs are a fundamental component.

I discovered that I could pasteurize my own eggs by raising an amount of water to 150 degrees and holding eggs suspended in this water for 5 minutes. To overcome this annoying inconvenience I thought I would write to my local supermarket chain, Meijers. I suggested that they carry Davidson’s Pasteurized Eggs and basically got a rebuff throwaway message from a Meijers representative who claimed that none of the eggs that Meijers sells was involved in the recall. As it may be, Meijers, that your eggs weren’t recalled does not necessarily mean that they are safe. Pasteurized eggs are safe. I would pay more for eggs that I knew were safe so I could feel okay with exploring the Sauce section of the MAFC. I can’t really just target Meijers, as WalMart, D&W, and Hardings, all the markets in our area do not carry pasteurized eggs. This isn’t the first time that I’ve contacted Meijers, so far it’s the third request I’ve made over the years for products that would do very well in our area. I’ve decided that contacting Meijers is a fool’s errand.

I suppose that if enough young and elderly die of Salmonella poisoning then Michigan will legislate to force egg pasteurization and Meijers will turn a tidy 180 and then aggressively pursue and market it to their customers. What bothers me deep down is that expanding customers choice for truly safe foods isn’t on the radar for any of the local food marketers in our region. Then again, I’ve said time and time again that restaurants and food markets have no interest in public health or safety – filthy food from monstrous sources is perfectly fine as long as the balance sheet remains in the black. Because I don’t trust anything I buy from Meijers, D&W, Hardings or WalMart it is important to cook everything thoroughly, select against raw foods, and when there is no choice but to buy raw foods from these providers, make a weak bleach solution to sanitize what you bought because nobody is going to care for your health but you, yourself. I couldn’t imagine having a live-in elderly family member or an infant, that we don’t have more of a body-count from tainted and monstrously sourced foods is an absolute blessing.

Casa Bolero – Mexican Tapas

Casa Bolero in Kalamazoo MI is a quaint cozy restaurant serving tapas style food. Having to wait for our tables was the only annoyance, but understandable.

The food is delivered on small plates and I had chicken falutas and chicken enchiladas. The flavors are clear and bright and presentation is top-notch. The price per plate ranges from 6 to 11 dollars. It is a very good value for the money for upscale downtown dining. I give it a 8/10.

The sharing of plates is a delight and this restaurant delivers. The staff is bright and conscientious and the interior is very pleasant.

The desserts, flan and key lime tort are toe-curlingly delightful.

There are only two issues I can see, the first is that the tortilla chips aren’t very good, but they are consistently bad which makes me think that they are meant to be this way and i’m off. The second problem was that one of the bench seats was besmirched by some stray BBQ sauce. It should have been bussed properly before we sat down. These are the only problems, and they aren’t anywhere important enough to truly complain over, so they only get a 2 point ding on their score.