I attended for a little while the Tech’now’logy Expo that TotalTech puts on every year. In attendance was my friend Matt Merrill with CDW-G and Chris Doemel with Apple.
They are pretty much two out of maybe a handful of vendors that I do not want to pitch into a swirling abyssal vortex. The expo itself was a little lean on actual vendors, but HP and Dell were there, and my CDW-G vendor was flogging Lenovo pretty hard. I hadn’t the heart to really bust down Lenovo despite it being a cross between an IBM Stink-Pad and Cheap Chinese Plastic Crap. I can’t really get down on Lenovo too harshly, at least there wasn’t a Lexmark pusher there! Lexmark gets pitched into that aforementioned vortex.
Apple was pleasant as usual. I really love the company, and AppleCare itself can’t be beat, but my previous run-ins with Apple Sales has left me feeling a little quixotic. They aren’t as hold-your-hand as the rest of Apple is, but they are attentive and the reflected glory from the mothership in Cupertino does them a lot of good, but while I’m seeking out the ARD Development Team for body-breaking hugs, the sales team has always left me feeling rather tepid. They respond very positively when you tell them you’re sending clients their way, but everything else isn’t really that exciting for them, which I totally understand, but it is a little surprising that sales isn’t as rabid as the rest of them are.
Something that is coming up is iOS management. I’ve got a new systems contact at Apple, a fellow by the name of David Seebaldt. Should be interesting to see what he is going to recommend for us. Currently we’ve got 6 iPads in play and 3 iPhones. I fully expect that level to rise with time. I think one of my first queries will be why iPhone, and no other iOS device displays a single-Library preference. iPod Touches, iPod Nanos, and even iPads can touch as many iTunes Libraries as they like, but iPhones? One central library, the first one they see, and that’s it. It’s as if the iPhone imprints on the first Library it sees and that’s it for life. Odd.
I certainly hope that they get more foot traffic, because the lunch-time period wasn’t so rah-rah-rah.
Agreed on Lenovo, though I do have to give IBM some props for building some pretty durable laptops before selling Thinkpad off to China. Most of the Thinkpads I ran into seemed to last a good five years before suffering serious part failure, whereas pretty much every other brand (except Apple) lasted maybe three years or less.
Also agreed on Lexmark – we've got em deployed everywhere and they suck and fail and suck some more. I've never liked Lexmark, and I'll never will.